Privacy Policy

Introduction

At MindNotes AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Professional credentials and licensing information
• Payment information
• Account login credentials

Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• Device information (browser type, IP address)
• Log information
• Usage patterns and preferences
• Performance data and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze usage patterns
• Protect against, identify, and prevent fraud and other illegal activities

HIPAA Compliance

As a healthcare technology provider, we are committed to maintaining HIPAA compliance. We implement appropriate safeguards to protect the confidentiality, integrity, and availability of protected health information (PHI).

Our platform processes session recordings and notes in real-time and does not permanently store any audio recordings or transcriptions. All generated notes are immediately available for download and are permanently deleted from our systems once processed.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on security and privacy practices
• Incident response procedures

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data