Frequently Asked Questions

MindNotes AI is an innovative documentation platform designed for therapists and healthcare professionals. Our platform uses advanced AI technology to streamline the note-taking process, allowing you to focus more on your clients and less on paperwork. Whether you're conducting in-person sessions, telehealth appointments, or need to document post-session notes, MindNotes AI helps you create professional, comprehensive clinical documentation efficiently and securely.

MindNotes AI offers multiple ways to generate your clinical notes. You can use our platform to record live sessions, import existing recordings, conduct telehealth sessions, record voice summaries, or type your notes directly. Our dashboard provides easy access to all these features, allowing you to choose the method that best fits your workflow. To get started, simply sign up for an account and explore our various note-generation options.

Yes, MindNotes AI takes privacy and security seriously, ensuring full HIPAA compliance. Our platform processes your session data in real-time and does not permanently store any audio recordings, transcriptions, or notes on our servers. Once you've received your generated notes and closed the session, all associated data is permanently deleted from our system. The only exception is during processing errors, where you may temporarily save the audio file locally to reprocess it later. After successful processing and note generation, you should delete any locally saved files to maintain security. We implement robust encryption and security measures throughout the entire process to protect your and your clients' sensitive information.

MindNotes AI currently supports three standard note formats: • SOAP Notes (Subjective, Objective, Assessment, Plan) • DAP Notes (Data, Assessment, Plan) • Progress Notes While we currently focus on these widely-used formats to ensure high-quality output, we're continuously developing our platform and may add support for custom note formats in the future based on user feedback and industry needs.

MindNotes AI uses advanced AI technology to generate highly accurate clinical notes based on your sessions. Our system is trained on extensive healthcare documentation to ensure professional and relevant output. However, as with any AI-assisted documentation, we recommend that practitioners review and verify all generated notes before finalizing them to ensure they accurately reflect the session content and meet their specific documentation requirements.

Yes! MindNotes AI offers enterprise solutions designed specifically for therapy centers and group practices. We can provide custom pricing and features tailored to your organization's size and needs. Please visit our contact page or email our sales team at sales@mindnotesai.com for a personalized quote and to discuss how we can support your entire team.

Our telehealth integration allows you to conduct and document remote sessions seamlessly. You can record your video sessions directly through our platform, which will automatically generate clinical notes afterward. The system supports multiple participants and works with various video conferencing platforms while maintaining HIPAA compliance throughout the process.

The voice summary feature allows you to record a brief summary of your session after it's completed. Simply speak your observations and key points, and our AI will transform your verbal summary into a properly formatted clinical note. This feature is perfect for therapists who prefer to document their sessions verbally rather than typing or recording the entire session.

Yes, MindNotes AI is a web-based platform that works on any modern device with an internet connection. Whether you're using Windows, macOS, Linux, iOS, or Android devices, you can access all features through your web browser. This cross-platform compatibility ensures you can document your sessions efficiently regardless of your preferred device or operating system.